Scare-Free Production through Quality
In the height of peak season, businesses often face the challenge of balancing speed with quality. With deadlines looming and customer expectations rising, the margin for error becomes razor-thin. That’s where our Acción Performance team can come into play. We understand the stakes can be high to deliver, so we make sure every customized Supply Chain Solution has exceptional quality perimeters tailored to the project to ensure our clients can meet—and exceed—their production targets.
Avoid the Production Nightmare
Imagine this – It’s crunch-time in the height of busy season, and one of your biggest clients just doubled their order. Your current operations team is already at max performance, and now anxiously working to hit the new deadlines. The risk of defects begin to increase, issues will labeling arise, and all while your reputation is on the line.
We can help improve quality-related issues that incur unwanted overtime charges if not resolved. When one of our partner’s packaging no longer matched customs documents, they feared shipments would be delayed due to improper packaging. Check out our case study to see how they avoided costly rework by trusting our team with the project.
Quality Solutions You Can Trust
Did you know that our Quality Management System is now certified to ISO 9001:2015 by Smithers Quality Assessments. Our protocols ensure that every product is built to meet your exact standards, minimizing errors and maximizing impact. You can now focus on growing your business, knowing that your non-core projects are being handled with care + precision behind the scenes.
What sets Acción Performance apart?
We don’t just meet the industry standard—we set it. Our policy is Quality Products, On-Time, Customer Satisfaction. To uphold our strong commitment to quality, we’ve set our minimum standards at an elevated pace to ensure we exceed for our partners. For example, our Q3 2024 Customer Satisfaction Survey resulted in 96% Customer Satisfaction from our clients.
Here is our minimum standard you can expect, and that we exceed:
- Less than 2% Quality Defects: Details are important, we reduce costly packaging errors to safe time + resources.
- 98% On-Time Production: Peak season can be chaotic, but our team is known for staying on track, delivering when we say we will.
- Less than 6% Indemnity Rate: No one wants to deal with indemnities and hidden costs. We keep these well below the industry average.
- Less than 4.7% Incident Rate: Safety isn’t negotiable, and our low incident rate ensures production runs smoothly and efficiently.
- 80%+ Customer Satisfaction: We’re proud of our customer relationships and strive to maintain high satisfaction.
Quality matters, and your product deserves precision at every step. Whether you need to outsource your project to our facility or want to insource our Managed Workforce, we can provide winning Supply Chain Solutions. .
Don’t let avoidable mistakes haunt your production, connect with our team today.