Outsourcing Supply Chain Services

Apr 21 2022

In recent times, supply chains have developed from the linear, simple connections between suppliers and businesses to a network of interconnections that span functions, departments, and continents. The supply chain comprises several functions and elements ranging from finance and marketing, product development, operations, and customer service to distribution networks. Optimizing and managing the different functions and elements above requires expertise, skill and access, and high-quality in-class resources.

However, an organization might come short in one or several of the resources above or need experts to handle your supply chain services. The best way to overcome a resource shortage or acquire expert services is by outsourcing supply chain management. Having effective supply chain management is vital to having an optimal supply chain. Outsourcing supply chain management is an excellent way to achieve such optimization. You could hire any of the top 50 outsourcing companies. But what are the merits of outsourcing?

Advantages And Disadvantages Of Outsourcing In Supply Chain Management


So, what is the importance of outsourcing in supply chain management? Below are some of the benefits or advantages that you could experience by enlisting the services of one of the top 50 outsourcing companies.

Focus on Core Business Aspects

Through outsourcing, a third-party handle all the supply and distribution, giving the outsourcing company enough time to concentrate on its core business functions or aspects. The hours used in SCM can be used in establishing customer relations, developing new ideas, and marketing.

Minimize Overall Costs

By enlisting the services of supply chain outsourcing companies, you can rely on their staff's connections, knowledge, and expertise to minimize the overall expenses. Using their experience, they'll work on logistics with the other resource providers to develop a cost-effective plan. This includes getting cheaper materials, optimizing, better inventory management, and transportation.

Meet Customer Demand

If your company has plateaued because of insufficient resources, you can only supply the customers with a limited number of products. In such a case, growing and building brand equity is nearly impossible. If you consider the outsourcing companies' examples like Microsoft and Google, you could see improvements in service delivery, meeting customer demands.

More Flexibility

You have access to a third-party company's resources by outsourcing the supply chain services, meaning you will get help when extending your infrastructure.


Unanticipated Costs

Though financial savings and improved efficiency might look appealing at first, they might blind you to the issue of hidden fees of outsourcing SCM. These are additional hauling costs and associated taxes.

Potential for Setbacks

Outsourcing SCM might look great on paper, but it can be a somewhat complex process with many opportunities to become complicated. If the subcontracted company creates unrealistic distribution timelines, it opens up a whole new host of problems like late delivery of inventories, meaning that you won't mean the consumer demands.

Integration Difficulties

Upon fully integrating your business with a third party, the operations should run smoothly. The issues that arise in the transition process require considerable investment and financial backing. Even a minor communication issue might result in delays and mishaps.

What Is Outsourcing

Outsourcing refers to a strategic decision by one company to reduce its expenses and improve its efficiency by hiring another company or individual to undertake the tasks, handle operations, and offer services that employees of the outsourcing company previously conducted. Now that you know outsourcing meaning, you might wonder, what are some of the successful outsourcing examples? Look no further, WhatsApp outsources IT services, Alibaba outsourced web development skype outsourced the backend development, just to name a few. The truth is that outsourcing is a common practice today and in virtually every other industry, including logistics.

What Is Outsourcing In Supply Chain Management?

Outsourcing supply chain management of the practice of enlisting the services of a third-party logistics company to improve, optimize, and manage the supply chain. This helps a business delegate time-consuming supply chain activities and storage while improving its supply chain velocity and saving money. As discussed above, outsourcing has a lot of benefits.

According to a recent study by Deloitte, 79% of the organizations having highly efficient supply chains earn more than average revenues than their peers. In a separate study by PWC, businesses with such an optimal supply chain enjoy over three times faster cash-to-cash cycles, have fifteen percent supply chain costs, and keep only about 50% of their inventory holdings compared to other companies having supply chains that are suboptimal.

These companies are also enjoying many benefits of high-quality SCM management. Businesses that manage their supply chains poorly are usually overwhelmed by the issues in the supply chain. The problems arise from an uptick in customer orders, unprecedented inventory growth, logistical last-mile delivery issues, inefficient replenishments, and evolving customer demands.

These issues are a key driving force towards outsourcing supply chain services because the business cannot focus on its core functions, increase its market share and customer base, and grow its revenues. Inefficient SCM can wreak havoc on your supply chain. From inventory replenishment and management and last-mile delivery to order fulfilment, every supply chain stage is a strategic tool that may be used for furthering business objectives.

Done SCM results properly in happy customers and smooth business operations. This is primarily because SCM is vital at ensuring healthy inventor levels, leading to reliable and fast delivery of orders while also ensuring a healthy profit margin for the business. Fortunately, supply chain outsourcing companies offer various services that allow businesses to focus on their core competencies exclusively instead of spending assets and time on logistics management.

Supply Chain Management Services

Various services in supply chain management can benefit from outsourcing. Supply chain management involves multiple services that outsourced companies or individuals can help with. Supply chain management companies and outsourcing companies offer various services like vendor management, supplier sourcing, finding better logistic partners, creating product listings, legal requirements, expert help with your taxes and customs.

Enlisting a third-party company for supply chain management is of vital help to the daily operations of the subcontracting organization. It accords the sourcing company the flexibility time to focus on its core business functions. The end product is improved customer services like delivering the orders on time and better customer relations, leading to increased profit margins for the subcontracting company.

If we consider supplier sourcing an example of outsourcing in supply chain management, many processes and elements go into this. The outsourced company will have to supply quality products that won't negatively impact the quality of the current products. The subcontracting company must follow a strategic sourcing process, create a panel, Request for Quotation (RFQ), and finally Identify a partner.

After settling on the right partner, the subcontracting company should enter into a partnership governed by trust and transparency. The two parties also share and exchange any information that might affect the quality, cost, and delivery (QCD). As you can see, each service outsourced follows a delicate process that leaves nothing to chance.

Depending on the kind of services you plan to outsource, there are many outsourcing companies in the USA. From supply chain, office operations accounting, and bookkeeping to vendor sourcing, you can find an outsourcing company in the USA for almost any need.

Globally renowned companies like DHL Supply Chain, J.B. Hunt, Kuehne + Nagel, C.H. Robinson, Expeditors, UPS Supply Chain Solutions, and XPO Logistic help businesses with international or local supply chain logistics.

Outsourcing Examples In Supply Chain Management

There are various examples of services that you could outsource in supply chain management, including the various activities and processes in order management, order fulfillment, inventory storage, returns management, automated shipping, inventory management, and warehouse receiving. In either of the above, the outsourcing company is freed from various activities like packaging or transporting. These are also the common types of outsourcing in supply chain management.

Reasons For Outsourcing In Supply Chain Management


Because the third-party suppliers are appropriately equipped with the right technologies and tools to manage supply chains, they can better adapt to the changing consumer preferences and market conditions. Their expertise and resources are invaluable whenever the subcontracting company wants to scale its production in response to fluctuating customer demands.

Strategic Positioning

A company may outsource its supply chain management to facilitate business growth and efficient services. Being entangled with SCM's tactical and strategic details may sidetrack a business from its core competencies. Enlisting the services of a supply chain management company can help the subcontracting company focus its energy, resources, and time on what they are best at.

Increased Working Resources

Partnering with outsourced supply chain companies gives you access to their industry expertise and working experience. If you leverage the resources correctly, they can help your company have the edge over the established players in your sector.

Increased Value

Outsourced supply chain companies bring solutions, expertise, and capabilities that'd take your company significant capital investment and several years to develop in-house. Such experience and expertise could be helpful and invaluable, especially if the company is a specialist in your industry or region.

Other reasons for outsourcing in supply chain management include reducing operational costs, improving the capabilities to meet customer demands, and risk mitigation.

Outsourcing has many benefits, key among them being that it allows a company to focus on its core operations. A business can benefit a lot by enlisting the services of the top 50 outsourcing companies. The concept is proven by the many successful outsourcing examples out there. And with customer satisfaction profit generation being the primary aim of any business, leverage the many advantages of outsourcing supply chain management.