Supply Chain Management and Logistics Solutions Provider

Challenge

In order to meet their Q4 peak business demands, this supply chain management and logistics solutions provider annually contracted a staffing agency to more than double their personnel and implement a third shift. But each year, the company saw its per unit costs increase by 75 percent and its leadership team strain under the pressure of effectively staffing their operation.

Solution

After 14 different staffing agencies, they partnered with Acción Performance Group to staff their operation during peak season. We supported their leadership team by providing managed workforce solutions across all three shifts, training Acción associates, and offering coaching, management, and accountability to reach their production and quality goals.

Result

As a result, the third-party logistics provider’s per unit costs remained flat during the peak season and the production management team returned its focus toward serving customers’ needs.

Labor Gains

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